Tenant Portal


With over 25 specialists, our West End team has built up long-lasting relationships with owners, suppliers and occupiers and offers a fully integrated property accounts service. This means our clients have one point of contact for all aspects of property management accounts.

Our primary activities are :

Our client accountants are committed to providing timely, accurate reporting. We combine accounting knowledge with software skills so we can offer an exceptional reporting service. We supply a wide range of reports, from simple income and expenditure and VAT reports to full financial accounting. We are well versed in reporting directly to lenders and complying with loan and Duty of Care agreements on behalf of clients.

We provide various software solutions – we post transactions directly to clients’ own web-based software and provide data uploads from our internal software that integrates with clients own reporting platforms, if required.

This means that clients have all the information about their properties at their fingertips, at all times.

Software currently used: Qube, Yardi, Voyanta

We ensure that funds received from tenants are efficiently allocated so that clients promptly receive their rental income. Service charge, rent deposit, and client funds are segregated as per RICS regulations and all bank accounts are regularly reconciled.

Our accounts receivable team manage:
– Over 100 client bank accounts
– Over 8,000 tenancies
– Annual rent roll in excess of £200m

We ensure ease of collection by emailing invoices and backup to over 90% of our tenants. All demands are sent 3 weeks ahead of the due date. Our credit controllers will contact tenants before charges are due to pre-empt any problems. Our staff are well versed in the relevant legislation and will provide advice on recovery strategy where needed.

Lee Baron is the first Chartered Surveyors to achieve a QiCM (Quality Institute of Credit Management) award.
Our credit control team collect:
£24 per second of the working day
– We target 80% rent collection by the quarter day and 99% of rent by day 28

Our service charge team works in tandem with our surveyors and facilities managers to ensure accurate and appropriate service charge budgeting and expense allocation. This includes managing costs on void units, regularly monitoring budget to actual, and timely year end reconciliations in line with RICS regulations.

We also have a specialised service charge team that works with mixed-use properties and is adept at the complex VAT treatment involved.

Our service charge team manages:
360+ service charge properties
– An annual service charge spend of £24 million

Any invoices paid by our accounts payable team will have been put through a rigorous checking procedure prior to payment. We have strict internal controls to ensure that invoices are paid from the correct funds. We also comply with clients own differing approval requirements.

Our accounts payable team process over 35,000 invoices pa

Key contact

Teri Ashton tashton@leebaron.com

– 020 7758 5659

Our Clients